SS&C Automated Document Transfer

1. Purpose

This integration establishes a secure SFTP channel to automatically transfer investor documents, such as subscription agreements, directly from Anduin to SS&C. It enables SS&C to efficiently retrieve the necessary documentation to perform their critical investor onboarding and AML/KYC compliance checks. Ultimately, this direct file transfer streamlines the workflow by eliminating the need for SS&C personnel to manually log into Anduin, accelerating the entire process.

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2. Key Benefits & Features

• Accelerate Onboarding: Automate document delivery to SS&C, eliminating manual work and starting investor reviews faster.
• Enhance Security & Compliance: Securely transfer all investor data via SFTP without sharing system credentials, creating a full audit trail.
• Ensure Data Accuracy: Eliminate manual errors by delivering organized and complete document packages to your fund administrator automatically.

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3. Target Personas

• Any GP using SS&C who wants to eliminate manual handoffs and reduce administrative workload.
• Firms needing to automate back-office processes to handle a growing volume of investors.

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4. Prerequisites

4.1 Third party app requirements

• Customer must retrieve and enter their SFTP credentials

4.2 Anduin app requirements

The user must either:

• Have admin access to the intended funds, or
• Know a team member with admin access who can grant the necessary permissions during setup

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5. Pre-Setup Checklist

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6. Step-By-Step Setup Guide

6.1 Grant access to the Integration Hub

• Customers need to contact their Implementation manager to ensure they have access to the Integration Hub and this specific integration

6.2 Locate the solution

• In the Browse tab of the Integration Hub, the customer can locate the SS&C Automated Document Transfer (SFTP with Private Key) or SS&C Automated Document Transfer (SFTP with Username/Password) solution, depending on their authentication method.

6.3 Install the solution

• Step 1: Click Install to begin setup

• Step 2: Name the Integration

  • Suggest a clear, descriptive name (e.g., “SFTP - Tax Files [Fund Name]”)
  • Click Next: Link to Anduin objects

• Step 3: Grant integration permission to customer’s intended objects (funds)

  • Step 3.1: A list of accessible Anduin objects (e.g., Funds) will appear

  • Step 3.2: Click Open next to the relevant fund

  
  
  • Step 3.3: In the permission module, find the integration name and click Add
  
  
  • Step 3.4: Return to the Integration Hub - the fund should now show a “Linked” tag
  

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  If the target fund is not listed, there are 2 options

  1. Customer needs to be added with admin role for that fund, then return to the step 3.2. Customer should be able to see the target fund there
  2. Customer requests their team member who has admin role in that fund to perform step 3.3 using Settings > Integrations in the FundSub app and they can continue with step 3.4

6.4 Configure the solution

• The customer may rename the integration or proceed as-is

• Enter SFTP credentials

• Select a connected Anduin fund and the target SFTP folder you want to create a connection between

• Configure the trigger

  • Documents transferred to your SFTP fall into two categories:

    1. Subscription documents: Subscription forms completed by investors.
    2. Supporting documents: Additional files uploaded by investors, such as tax forms, government-issued IDs, and other fund-specific documents.

    Once a subscription reaches your selected status and each supporting document type has at least one uploaded file, we’ll trigger an initial load that delivers all available documents to your SFTP.

    Afterward, a delta load will automatically send each new document as soon as it’s uploaded. If the subscription status changes to change-in-progress, when the preconditions are met again, another initial load will be triggered.

    • For subscription document, customer can select the subscription status that initiates the sending of documents to your storage
    • For supporting documents, customer can select to get all with All Supporting Documents option or select the subset by picking individual ones
    
    

• Configure sub-folder naming convention

• Configure the file naming convention

  • The business area is the only part you need to configure. Please coordinate with your SS&C team to obtain this information.
  • All other naming elements are automatically managed by Anduin’s integration logic to comply with SS&C requirements and ensure seamless processing.
  
  

6.5 Validate the solution

• Fill out the subscription agreement and move it to the predefined status. Then upload at least one file under each enabled supporting document type.
• Verify that the complete document package is delivered to the correct folders in the SFTP destination.